Our guarantee is absolutely legit, but we can only offer it on purchases made via our website or Google Play. (We recommend purchasing via our website at https://touringplans.com/join.)
If you would like the option to use our guarantee, do not purchase via the Apple App Store / iTunes Store.
Purchases via TouringPlans.com Website or Google Play
If you purchase through our website or through Google Play, we honor this guarantee for 45 days after your purchase date, no questions asked (although we appreciate feedback).
Simply submit a request to request a refund. Please be sure to include your TouringPlans.com username!
Purchases via Apple App / iTunes Store
If you subscribed through Apple's iTunes/App Store, Apple unfortunately does not give app publishers like us the ability to issue refunds.
You can, however, request a refund directly from Apple. Apple has a page on refunds at:
Note that this is not a process we control or influence: any request you make is solely between you and Apple, and Apple may not grant your request.
You might also find additional information about requesting refunds from Apple by searching the Internet.