We use a lot of data. We have over 8 million wait times for more than 10 years. We track 140 school districts. We use economic data from the US and other countries. Weather data and holiday schedules also go into our models.
Posted wait time is the wait time that Disney posts on a sign outside of an attraction and in their app. Actual wait time is the amount of time a guest actually waited to get on an attraction. We predict both posted and actual wait times. Disney typically inflates the posted wait time so people are happy when they actually wait a short time.
Touring Plan employees and users record wait times using our mobile app.